We hope that you will be happy with your purchases, However we understand that sometimes you will need to return an item and like most companies we have procedures which must be followed when returning unwanted parts purchased from us so before making a return to us please read our instructions below including our Terms & Conditions.
PLEASE SEE RETURNS FORM BELOW
To ensure the safe return of your items and the correct allocation of the items to your account please please print a copy of our returns form, this must be completed in full and accompany any returned items
RETURNING UNWANTED PRODUCTS
You can subject to our std terms and conditions return any unwanted parts for credit refund or exchange within 14 days of delivery providing they are in their original packaging and branded box with part number, unused has not been installed or attempted installation and fit for resale. You should not use the branded box with part number as the delivery box.
We will not accept items that are received broken incomplete, not fit for resale or returned outside of the 14 day period
We will not accept returns of any products that are non stocked have been specially ordered or manufactured for you
RETURN DELIVERY & PACKAGING
When returning items for credit refund or exchange it is the express responsibility of the sender to ensure the returned items are packed securely for transport and sent using a tracked method of delivery. Regardless of the reason for return we do not accept liability for any items damaged, lost or stolen whilst being returned to our works
The Customer sender is responsible for the costs of all returns regardless for the reason for return it is the customers responsibility to ensure the safe and damage free return of any components being returned.
No credit refund or exchange will be issued if the parts returned are damaged, incomplete as sold
We regret we do not have or offer any return or collection service
CANCELLATION RIGHTS RETURNS & REFUNDS
All sales with British Parts are subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and our company std terms and conditions